Modern Slavery Statement for St Lukes Carpet Cleaners

St Lukes Carpet Cleaners is committed to conducting business ethically, responsibly, and with respect for human rights. This modern slavery statement sets out the steps we take to prevent slavery, servitude, forced labour, and human trafficking in our operations and supply chains. We recognise that modern slavery can take many forms and may occur in industries where labour is sourced through third parties, temporary arrangements, or international supply routes. Our approach is guided by a clear zero-tolerance policy, ongoing diligence, and a culture of accountability.

As a carpet cleaning business, we use products, equipment, uniforms, transport services, and subcontracted support from a range of suppliers. Although our direct service model is relatively local, we understand that risk can exist at any point in a supply chain. For that reason, our slavery and human trafficking statement is built around prevention, identification, and response. We expect all workers, contractors, and suppliers to uphold the same ethical standards we set for ourselves.

Our zero-tolerance policy means we will not knowingly engage with any individual, company, or organisation involved in exploitative labour practices. If any concern is identified, it is investigated promptly and may result in corrective action, suspension of the relationship, or termination of the contract where necessary. We apply this principle to every level of our business, from recruitment practices to procurement decisions and supplier selection.

To support this commitment, we carry out supplier audits and reviews proportionate to the level of risk involved. These checks may include assessing labour standards, confirming worker rights protections, reviewing policies, and requesting evidence of compliance from suppliers and subcontractors. Where a supplier operates in a higher-risk category, we apply enhanced scrutiny and may seek additional assurances regarding pay, working hours, freedom of movement, and the lawful treatment of workers. This helps us strengthen our modern slavery prevention controls across the business.

Our staff are trained to recognise indicators of exploitation, including unusual dependency, restricted movement, poor living conditions, withheld documents, or signs that a person may not be working voluntarily. Training is refreshed periodically so that awareness remains current and practical. We also encourage open communication so that concerns can be raised early and handled appropriately. Preventing modern slavery is not a one-time exercise; it requires vigilance, informed decision-making, and consistent application of policy.

We have established clear reporting channels for workers, managers, and third parties to raise concerns about unsafe conduct, labour exploitation, or unethical supplier behaviour. Reports may be made confidentially and will be treated seriously, fairly, and without retaliation. Any allegation is reviewed by an appropriate manager or responsible officer, and where needed we will escalate the matter for further investigation. We understand that effective reporting arrangements are essential for identifying hidden risks in a timely way and ensuring concerns are not ignored.

Our procurement process also supports ethical sourcing. Before entering into new arrangements, we seek to understand a supplier’s ownership, labour practices, and ability to comply with relevant laws. We prefer suppliers who can demonstrate transparent employment practices, lawful pay structures, and appropriate oversight of subcontractors. When concerns arise, we request remedial action and monitor progress. If a supplier fails to meet our expectations, we will take decisive steps to protect people and uphold our standards.

We recognise that an effective modern slavery statement must be more than a formal document. It should reflect real practice, measurable action, and continuous improvement. Accordingly, we keep records of due diligence undertaken, issues identified, and actions taken. These records allow us to review trends, strengthen controls, and improve the way we manage risk. Our leadership team supports this process and promotes a culture in which ethical conduct is treated as a core business requirement.

This statement will be subject to an annual review to ensure it remains accurate, relevant, and aligned with current risks, legislation, and business activity. During the review, we will assess the effectiveness of our supplier audits, reporting channels, training, and procurement controls, and we will update our measures where improvements are needed. Through ongoing review and steady oversight, St Lukes Carpet Cleaners aims to help prevent modern slavery and contribute to a fairer, safer supply chain for everyone involved.